As many of my blog readers and customers know, I am a big proponent of utilizing email marketing as part of your mix to distribute an online video created to market or promote your business, service or product. It is a great tool to touch base with your existing customer base and if that video is done creatively, is a simple and easy way for your customers to pass your message on to friends.
I have been giving regular seminars with Zak Barron of Constant Contact about how best to integrate email marketing with online video. One of the statistics I use is one I got from the Email Standards Project where their research showed that a “…screen grab was clicked on more than 5 times as often as the text link.” Of course being a video production company I latched onto these stats and used them to my benefit. I’ve seen these statistics used as part of Email Marketing Reports and also in a discussion I had on the Constant Contact User Community Forum…but then I wondered…what would my own research find? We already knew from our own monthly newsletters that we were getting really high click-throughs compared to industry standards and most were going to the new video that we sent out every month. Most of those click-throughs on our e-newsletters were also clicking on the screen-grab JPEG image (see “screen-grab sample image above) which “looks” like it will play but actually links to the video on our website rather than using the text link to that same video. Here were our cumulative statistics for our open rate and for our click through rates for 12 e-newsletters which amounts to several thousand emails going out:
Cumulative Open Rate: 48%
Cumulative Click Through Rate: 44%
So then on two occasions we decided NOT to include a video with a screen-grab link in our e-newsletter and instead sent out informative articles, upcoming events or blog posts. All good content…just no video. Our statistics for these two e-newsletters were:
Cumulative Open Rate: 47%
Cumulative Click Through Rate: 16%
It wasn’t a full 5x as often but including video in our campaigns was a very significant 175% increase in click-throughs when video content was included. Another really interesting fact is that our open rate remained virtually the same which basically means there is a 64% decrease in the number of click-throughs on our e-newsletter when we do not include video.
I hope you find these statistics as interesting and useful as I did. Now my head hurts from all that math so I’m going to have to get back to doing something creative but with these statistics in mind…have you included video in your email marketing campaign? What have your results been? Please share your own results by commenting below or pinging this blog post.
One of the people I follow on Twitter is Marc Lougee (or @luge if you are a Twitter user) who is a director and film producer based in Toronto. I am a big fan of Edgar Allan Poe AND stop motion animation so when I saw that he had created a short film of The Pit and the Pendulum I was intrigued. When it came out on DVD I ordered it immediately and was completely blown away. The stop motion animated short feature itself was completely amazing and the addition of the interviews and the many special features really made this DVD special. I asked Marc on Twitter if I could interview him for my blog and he kindly obliged:
EG: Can you give a brief synopsis of The Pit & the Pendulum (for those who aren’t familiar with the work by Poe) and what inspired you about this story to interpret it into a short film?
ML: In the film, as in the original story, a lone prisoner of the Spanish Inquisition is tried and condemned to a horrible fate, which he can only imagine based on the rumors of the Inquisitor’s particular brand of awful. While he’s locked up in the dark, he wrestles with hope and faith as his captors ratchet up their efforts to unhinge him.
I was inspired to do the film, initially, with a phone call from Ray Harryhausen’s agent! I was literally just wrapping up a series gig, and looking at a break of a few months (over the summer!) so making a short wasn’t really on the plan. Until I got “The Call”.
Ray was keen to see a small-scale production of The Fall of the House of Usher (a classic Poe story well worth a film, surely), but Susan Ma (Producer on the Pit & Pendulum, and my lovely wife) and I worked out some numbers and had to break the news to Ray this was just too massive a thing to wrangle with the time and available resources. So, I pitched The Pit and the Pendulum, thinking it’s only a few walls, rats, a large Pit and some flaming fireboxes…what could go wrong? Two plus years later, we finally wrestled the beast onto a DVD with a lot of extras.
EG: That’s amazing that Ray Harryhausen was involved in the production of the film! I grew up loving his movies and being a huge fan of his work. What was it like having him as the producer of The Pit & The Pendulum and how much involvement did he have in your process?
ML: Working with Ray Harryhausen on The Pit and the Pendulum was literally a dream come true. If someone had told me with a degree of seriousness this might be coming down the road, I’d have fallen off my chair laughing. It’s like winning the lottery, for me; and considering I haven’t bought tickets, it’s that much more astounding.
Ray’s involvement was very much on the creative side; he had approval on everything, as one might imagine. If the stuff was lacking, in his eyes, we didn’t move forward until we got his blessing. Susan and I wouldn’t have it any other way, really. Ray cleared the designs, script, even the crew; we sent him bios and demo reels of the folks we were planning to work with on the project, a lot of the folks I’d been working on other series and films with in the past. It was a pretty amazing bunch of folks hooked up for this, so I was totally confident this thing would look and sound great, regardless of how badly I did my job! Ray was definitely hands on, in the sense he had final say over everything we did on the production end.
EG: The animation used in the piece is traditional stop motion animation and your style, set design and color scheme perfectly captured the impending doom that Poe so accurately describes in his story. Why did you choose to utilize this method to tell the story rather than computer animation?
ML: I’m a huge fan of stop motion animation, and the illusion of the human eye that’s inherent in the process- visual trickery is a blast to pull off when done well. I thought the medium, theme; story and style would all play nicely together on this particular project. Thankfully, there are lots of folks that agree (Ray included), and it worked out. As much as I like working on CG projects (and I’ve done a few- series, films, commercial spots, etc, as both animator and director), I see the various techniques as tools, as a method of getting the most important part told, the story. Without a strong story, and strong characters, there really isn’t much that will save the project. Of course one can polish a brick to high degree of shine, but it’ll always be a brick. So, the way we wanted to tell the story and Ray’s involvement, really dictated how we approached the film and the use of stop motion animation. Truth be told, my angle, and part of my pitch to Ray, was to add certain CG elements and cutting-edge digital visual effects techniques to the film, adding a level of mystery, or ‘how did they do that?” to the mix. There are a few elements in the film that are completely CG animated, but produced to be seamless, so to tell the story and not bring attention to technique itself. I feel various techniques and tools, used properly, will enable viewers to forget about the fact they’re watching an animated film and allow them to become invested in the characters and story. Stop motion animation and CG visual effects can work brilliantly together, giving us a huge range of possibilities. Mixing the traditional, old school with the new; that’s where some very cool stuff happens.
EG: I know that the musical score was done almost completely virtually over the internet. How much of the film collaboration was done on site at your studio in Toronto and how much was done virtually using the internet? What was that process like?
ML: Thankfully, we had the great fortune of having an excellent composer, Philip Stanger, who is the bomb. He’s extremely talented, has many years of experience and is the most amazing musician. When I had first met with Philip, I showed him the rough cut of the film, and almost instantly, he had the basic tune. This was before I had even got my coffee cup to my lips! Amazing. He was attuned to what we were looking for, and is a huge fan of Poe and Gothic music already, that it was literally instantaneous for him. Really, the process couldn’t have been easier, from that point on.
Philip, aside from being a brilliant composer, is also extremely tech savvy; so as he was in London scoring The Pit and the Pendulum music sending digital files to Toronto for work by our mixer, John, who then would resend them back to Philip for further work. With the time delay between London & Toronto, they were essentially flip-flopping day to night, so there was no real ‘down time’ in the process. Things went very smoothly with the system, so we had the music quite quickly.
I didn’t get the final files until I was in the final mix session for the film, where I heard everything layered in properly. I was totally blown away. The entire score was produced using digital technology, sampling, etc, as we had a very limited budget, so there was no ‘live performance’ recording. All digital, all the time. Philip just worked magic.
EG: One of the unique things you did for marketing and promoting the film was you were very active on social media networking sites such as Twitter, Facebook, LinkedIn, YouTube, etc. How did you utilize some of these social media networking sites for the promotion of The Pit & the Pendulum?
ML: My experience with promoting stuff I’ve worked on was primarily the festival route, or sending a lot of emails to friends and colleagues. This being fairly limited in scope and breadth, I got very interested in seeing what all that I might be able to do with social networking, Web 2.0, etc. I looked around for resources and eventually found filmmakers using the latest online gadgets, tools and techniques to promote their projects. Some of these folks were doing brilliant things, really thinking outside of the box, and I was totally intrigued. I looked at their approaches, modified and adapted them for my own ideas, and went bananas teaching myself how this worked. Dealing with the various tools, sites, gadgets, widgets, etc, I managed to see what was working or not working, and re-prioritized to using just what I thought was getting the most response. Hence, YouTube, LinkedIn, Twitter, MySpace, et al. Of course these are like saying social networking is ice cream, and the above mentioned venues are like flavors, so I choose to use what I liked, found easy to work with, etc. By focusing on the various sites I can handle technically (and with the shallowest learning curve), I spent more time learning the ins and outs, and how to maximize the potential of each. This might sound abstract, but it really comes down to my finding tools I liked to use, learning how to use them to maximum benefit, and going bananas working them to promote the film. One of the best aspects is they are all free, have huge audience potential, and allow a back & forth between the filmmaker and audience. Sharing, forums, feedback, it’s all there, so it’s quite a cool way to push your film project along to a global audience. One great resource has been Lance Weiler’s workbookproject.com. Lance is a genius with this stuff, and has a track record to prove it. Once he started up the ‘Project, he’s also been attracting other like-minded folks from all over the indie film sphere, all of whom have been using social networking to benefit the promotion of their films. If Web 2.0 is on your mind as a filmmaker: run…don’t walk over there- you’ll be happy you did.
Many people think that YouTube is the only online video sharing site on the market and that is far from the truth. One of the best video sharing sites I highly recommend and use frequently is Metacafe. Metacafe is one of the world’s largest video sites, attracting more than 25 million unique viewers each month and it specializes in short-form original content – from small independent artists to large established Hollywood production studios alike.
For this month’s interview feature I spoke with Michelle Cox who is the communications director for Metacafe. When she’s not busy watching videos, talking about videos or thinking of videos… well, she’s probably asleep (and dreaming about videos). After chatting about our favorite videos…we got the interview started:
EG: Alright Michelle, I’m starting out with a tough one…what makes Metacafe unique when compared to other video sharing sites like YouTube?
MC: YouTube created the online video industry. We at Metacafe are creating the short-form video entertainment industry. We aren’t interested in providing a platform for any and every video. We’re focused solely on made-for-the-web content that is entertaining to a large and diverse audience. We think short-form is poised to take its place as the third pillar of the video entertainment industry, alongside TV and movies. There are so many talented producers out there making some really creative, innovative, entertaining short videos – from individual independent filmmakers to boutique production houses to major media companies. Metacafe is the premier destination for distribution of this content, and our unique approach to people-powered programming ensures that the videos our audience finds most entertaining receive maximum exposure on the site.
EG: What do you mean by “people-powered programming”?
MC: We engage our 30 million monthly viewers every step of the way in creating the Metacafe entertainment experience. First, our community review panel – made up of 80,000 volunteers around the world – takes a first look at every video uploaded to the site. They help us eliminate any videos that are inappropriate, and they help identify the videos that are most likely to prove entertaining to the larger audience. Second, once a video is on the site, our VideoRankTM technology is constantly looking at how viewers react to it – telling us how entertaining it is based on factors such as how many people watch it to the end, watch it more than once, send it to a friend, mark it as a favorite, and more. The higher a video’s VideoRankTM, the more likely it is to be featured on our home page, in our recommendation engine and other key areas around the site. Third, our viewers determine which videos earn money through our Producer Rewards® program – we pay $5 for every 1,000 views of an original video accepted into the program.
EG: One of your new features that recently made its debut on Metacafe is PLYfx, do you want to say a few words about this cool new feature?
MC: It is a really cool new feature! PLYfx is a creativity toolkit that enables Metacafe viewers to personalize their entertainment experiences by adding dialog bubbles, photos, webcam video, clip art, subtitles and more to videos. Once you’ve personalized a video, you can save it with a unique URL and even send it to your friends directly from the Metacafe video player. PLYfx is currently in beta testing, but anyone can check it out by clicking the “Enable PLYfx” button embedded in this Metacafe blog post.
EG: The opportunities to monetize online video are rapidly increasing across many of the top video sharing sites, how does Metacafe allow the video producer to monetize their video?
MC: Our Producer Rewards® program was one of the first to pay independent video creators for their work, and we’ve paid well over $1 million to hundreds of creators since the program launched in October of 2006. Any creator can submit a video for consideration, and the basic requirements are simply that it be an original work that is appropriate for and proves entertaining to our large and diverse audience. We pay $5 for every 1,000 views, and the creator gets the first payment for $100 after the video crosses the 20,000 views threshold. We’ve also recently established partnerships with a number of boutique production firms creating short-form content for the web – companies such as 60 Frames, Howcast, Next New Networks, Aniboom and others. These are revenue-sharing based relationships in which we share a percentage of advertising revenue with content creators.
EG: What is the one hint or tip you could share that most people creating videos fail to realize or include in the production or launching of their video on Metacafe? What makes the difference between a good video with a handful of views and a great video with thousands of views?
MC: There’s no magic formula, but a few tips for success:
Capture the viewer’s attention immediately – In short-form entertainment, you need to get into the action right away. Lead with the punch line and keep it punchy throughout.
Do something original – Viewers are always looking for something new. Amaze us!
Keep it short – The average video on Metacafe is 90 seconds long. We don’t accept anything longer than 10 minutes, and we find that viewers start dropping off after 3 minutes or so.
Make a high-quality production – You don’t need expensive equipment, but you should spend the time to ensure your video looks and sounds good. Write a script. Use a microphone. Light your set.
Package your video well – A video’s title, tags, description and thumbnail make the difference between a video that stands out from the crowd and one that gets lost in a sea of content. Be thorough and accurate in creating the metadata for your video to ensure it reaches the right viewers and meets their expectations.
EG: What is coming down the pipe from Metacafe to stay ahead of the game or enhance the user experience?
MC: One of the big things we’re focused on right now is rolling out Wikicafe - a mass collaboration platform that empowers our community to edit video metadata. The feature is currently in beta testing with our registered users, and we’ll be officially launching the feature later this summer. I really can’t emphasize enough how critical thorough and accurate titles, tags, descriptions and other information about a video are. The challenges of video search are well documented, and we think Wikicafe will help address many of these problems. Ultimately, it’s about matching the right videos with the right viewers – and the right advertisers with those viewers. We’re serious about engaging our community every step of the way, and Wikicafe is a natural next step in our people-powered programming approach.
As many of my blog readers and customers know, I am a big proponent of utilizing email marketing as part of your mix to distribute an online video created to market or promote your business, service or product. It is a great tool to touch base with your existing customer base and if that video is done creatively, is a simple and easy way for your customers to pass your message on to friends.
