Posts Tagged ‘Eric Guerin’

5 Questions Interview: Mike Langford of Tweetworks

Tuesday, December 16th, 2008

One of the greatest and worst things about Twitter is the constant stream of conversation. It’s constantly changing. Yeah you can search to find posts you are interested in but I always thought there should be an easier way to connect with people who have like-minded interests and to follow a conversation that was threaded rather than searching for hashtags to follow the conversation. Hashtags are so MS-DOS, they’re like the mullet haircut – completely out of style and outdated even while it was popular. Which is why I was SO happy to find Tweetworks. I think Tweetworks will bring Twitter to the mass audience of internet users in a way that they can understand.

This 5 Question Interview is with Mike Langford who is the CEO, Founder and Funder of Tweetworks LLC. Mike is a serial entrepreneur with passion for making a difference in peoples lives. Something many people don’t know about Mike is he LOVES to talk. He claims it’s genetic and that if you meet his Grandmother, parents or his young son you’ll be left with no doubt that he’s a born talker. One on one or in front of a crowd, he thrives on conversation. (Tweetworks seems a natural fit now doesn’t it?)


Eric Guerin: Because Tweetworks is a new user interface for Twitter which uses 140 characters or less per update…can you describe what Tweetworks is in 140 characters or less?

Mike Langford: Tweetworks helps you talk with people who like to talk about the things you like to talk about.

EG: Threaded conversations on Tweetworks really make following conversations much easier. On Twitter you used to have to use a hashtag and then search for the conversation on a separate site which seemed like such an archaic way of having a conversation in this day and age. Can you explain how threaded conversations work on Tweetworks and how you came up with the concept for it?

ML: We capture, store and associate all posts made on Tweetworks in a relational database prior to passing them on to Twitter. What makes Tweetworks different than Twitter is the way we approach conversations. The way posts are presented on Twitter is as if each tweet were an independent and unrelated thought. In reality, a great deal of what is posted on Twitter is a reply to a previous statement. And in many cases you’ll find several different people replying to a single post made by one person.

I noticed early on that people like to crowd source on Twitter. It seems logical, you’ve got hundreds or in some cases thousands of people as a resource pool why not ask them stuff? The problem, as I found out, is that a Twitter user needs to be a social media celebrity like Chris Brogan or Guy Kawasaki to have a reasonable expectation of receiving a significant number of responses. Why? Think of it for a minute, Twitter only displays 20 posts at a time. And while you can click older, or use a desktop app like Tweetdeck or Twhirl which allow for easier scrolling the challenge remains, your followers are only seeing 10 to 20 tweets at a time. What this means for the average Twitter user is that he needs to hope that his followers just happen to be looking at the screen when his tweet hits. And with many people following hundreds of people that list of 20 tweets is refreshing pretty quickly. In short, the odds aren’t in your favor for a robust and inclusive discussion with Twitter’s current format.

So I thought, what if we created a way for people to start a discussion or ask a question and have the stream stay together? Then I thought, what if anyone, not just followers, could participate in the discussion? I mean, the only reason I have this weird follower/following thing going on is so I can have a reasonable prospect of having a conversation when I’m on Twitter right? So, we decided to remove the follower contingency and open it up. On Tweetworks conversation is king.

EG: One of the coolest features you have on Tweetworks are public and private “Groups”. Can you explain what the groups are and how they work?

ML: The randomness of Twitter is fun and super cool but it has it’s limitations. As human beings we tend to group things. Believe it or not it is this tendency that leads most people to follow the people they follow. You go to a conference on a certain topic like say a Pod Camp and you meet a bunch of new friends who like to talk about social media. So, you follow them because you had fun talking about social media. But, now your timeline is filled with tweets from these people on a whole bunch of other crap you have no interest in. At Tweetworks we thought a better approach would be to allow people to talk about what they like to talk about when they want to talk about it with other people who like to talk about the same stuff. To accomplish this we allow users to form or join whatever public group they’d like.

The private groups are a little different in that we add the ability to control the “who” part of the conversations that take place inside the group. Private groups are very useful for businesses, clubs, fantasy sports leagues, and sensitive topics.

EG: Unlike many social media tools I was impressed that you already have a plan & outline for eventual monetization, can you briefly discuss this?

ML: The point of starting a business is to earn money isn’t it? I’m not a software engineer with crazy coding skills that sat down one day and thought Tweetworks would be a cool mashup project. I found myself seeing a real problem that if solved would create real value. If Tweetworks is successful in creating value then we should put in place mechanisms to be compensated so we can continue to provide value to our users. I think it is a shame that people create these amazing tools and they eventually have to shut down because they simply could not afford to support the large number of users that adopted their creation. Look no further that Quotably, it was very popular but it is no more. While Ben Tucker cites Twitter’s pipe access as a reason for the shut down, I assume he would have found a work around if the venture were profitable.

Okay, enough pontificating on the why we have a revenue model let’s get to it. Tweetworks has two revenue sources, Pro Accounts and Group Sponsorship.

Pro Account: We rolled out unlimited private group access as our first Pro Account offering. For $24.95/yr a user will be able to have as many private Tweetworks groups as he would like.
Group Sponsorship: Tweetworks groups are available for sponsorship by businesses or individuals. We use the term sponsor because it carries a different weight and expectation than advertiser. On Tweetworks a sponsor will have its profile, or custom copy, displayed prominently in the Group Information Bar and their tweets will be highlighted when displayed in the group. This allows the sponsor to stand out in the crowd of tweets that are relevant to its business. It is our expectation that sponsors will be active and responsible participants in the community (group) in which they sponsor. For the other participants in the community having an active sponsor should feel much less intrusive than straight advertising. To start Sponsorship packages will be priced at 3 days for $45, 7 days at $84, and $150 for 15 days. The flat package pricing will make it simple and easy for a sponsor to jump in and get started.

EG: I know Tweetworks is only in its initial launch phase, what cool new features can we expect next?

ML: One of our next steps is to create and open up our API so that desktop, mobile and other third party applications can port into Tweetworks. We are walking that weird line of needing to include the early adopters of Twitter and staying true to our value proposition. Some people REALLY want us to bring the all of their followers’ activity into Tweetworks and we aren’t planning to do that. But, if we either partnered with an existing desktop application such as Twhirl or Tweetdeck, or develop our own we could make these people happy and still provide the robust Tweetworks experience. It is important to remember that there are millions of registered user names on Twitter but the majority of the population has no idea what it is and why they should consider using it. In the end, it is these new users that will make up the bulk of our customers.

Some other cool things we are working on are RSS feeds for groups and activity notification. We’ve had several requests from people who would like to post their group’s activity on an external website and we think that is a great idea. We’ve also noticed that some users come to the site, participate in a group and then we don’t see them for a while. The challenge with a new community is that it takes some time for the party to heat up. We need to work hard to get people to come to Tweetworks and revisit frequently enough so we build up momentum. We are getting there, I am very pleased with the success we are having so far.

EG: Thanks Mike!


To those of you reading who have been hesitant to check out Twitter or been intimidated by it, go check out Tweetworks. I highly recommend it.


HubSpot Blog Post: Viral Doesn’t Have to be an Infection

Monday, November 17th, 2008

Back in August 2008, I was invited to write a short post which was published on HubSpot’s Inbound Internet Marketing Blog. Here’s a short snippet of the article with a link to the full post on the HubSpot Blog:


5 Tips To Creating An Effective
Viral Video Marketing Campaign

Viral marketing sounds like something you may be stuck in bed with for a few days maybe with a stuffy nose, and a fever…but it doesn’t have to be. Did you know that every minute over 10 HOURS of video are uploaded to YouTube. Think about it…10 HOURS…while you were just thinking about this…another 10 hours just got uploaded to YouTube! So how do you make your viral marketing video stand out? How do you get it passed on to others without you asking (hence the going “viral”)?

Here are 5 tips to keep in mind when creating a viral marketing campaign for your online video: >>> continue reading >>>

How Twitter Can Save The World

Friday, November 14th, 2008

Or how the power of conversation can help you out in a bind

Okay so Twitter probably can’t save the world, but on one occasion I was involved with it saved one person’s afternoon. I often hear that “Twitter seems like a huge waste of time” from people who don’t get it or aren’t trying to get it. Here’s my argument why that is completely not the case.

Twitter can be as simple as following an interesting conversation between a few people, providing a link to a great article or video or maybe just some witty banter between friends. A great example of an engaging conversation on Twitter is posted by Adam Cohen (or @adamcohen on Twitter) on his blog called Twitter: The Value of Good Conversation where he takes a snapshot of a conversation between Scott Monty (@ScottMonty) and Christopher Penn (@cspenn) of a look at a big corporation’s struggles in the current economy. I didn’t see the original conversation between Scott and Christopher (although I do follow both of them) – but I found the link to the blog post by Adam on Twitter and really wanted to include it in this blog post as a great example of the quality dialogue on Twitter. I’ll admit reading this post made me want to finish my own blog post I’ve been talking about writing since it happened back in August.

The flip side to an interesting dialogue on Twitter is occasionally just getting stuck in a situation and throwing a question out to the world in the hopes that one of your followers in the Twitter stream might have an answer. So I was inspired to pull a thread of conversation out of Twitter I had with Alex Howard (@digiphile) to illustrate this point:

@digiphile: Where’s a good bikeshop near Boylston Street in Back Bay? Blew a tube hopping over a cobblestone curb. No spare. Whoops
August 28th 5:35PM

@eric_guerin: @digiphile I think the closest bike shop to where you are at is Back Bay Bicycles on Comm Ave http://backbaybicycles.com/
August 28th 5:38PM

@digiphile: @eric_guerin & @skalik Thanks! That might still leave time to get a tube, switch it & return to Cambridge & shower. Twitterific replies.
August 28th 5:40 PM

@eric_guerin: @digiphile Been there…almost the same spot too! Good luck & safe ride home!
August 28th 5:43 PM

@digiphile: FTW: http://backbaybicycles.com/ | These guys were awesome. Highly recommended. Self-service tube change, 10min. Loaned me a tool, too. A+
August 28th 6:51 PM

So within the span of 10 minutes Alex was able to find a bike shop less than a block away and get his bike back up and running. All because he asked his followers on Twitter. I used to work less than a block away on the Newbury Street side and frequently used to stop in to Back Bay Bicycles so I was very familiar with the bike shop and their great service. I’ve also been in Alex’ situation with a flat tire and had a LONG walk because I had no way of asking for help on a network like Twitter. By the way Sandy Kalik (@skalik), another of Alex’s followers also answered within those first 10 minutes to help him out.

This is my own experience of how I actually helped someone out of a bind by listening to the ongoing conversation on Twitter. On an everyday basis I get help and ideas from my Twitter followers for simpler things like figuring out a WordPress Plugin. I also give assistance, opinions and ideas where I think I can help people when they ask but this was an example of a time-sensitive situation I was able to help someone else out with.

How about your own experiences? Please consider sharing them either below, on Adam’s post or pingback with a post on your own blog.

Discussing Social Media with…Eric Guerin

Wednesday, November 5th, 2008

I had the pleasant opportunity to be interviewed for a blog post by Danny Brown, the owner of Press Release PR, providing search engine optimized press releases and SEO-friendly content for the Web 2.0 world, and a vocal advocate of social media PR. Below is a snippet from his blog post with a link to the full interview on his blog. Enjoy!


Discussing Social Media with…Eric Guerin

A little while back, I sent out a request via Twitter asking if anyone would be interested in being interviewed for a discussion on social media. With the medium meaning so many different things to so many people, as well as how it can be used, I was interested to hear the views of the people I connect with.

>>> continue reading >>>

Interview: The Pit and the Pendulum Director Marc Lougee

Tuesday, September 30th, 2008

One of the people I follow on Twitter is Marc Lougee (or @luge if you are a Twitter user) who is a director and film producer based in Toronto. I am a big fan of Edgar Allan Poe AND stop motion animation so when I saw that he had created a short film of The Pit and the Pendulum I was intrigued. When it came out on DVD I ordered it immediately and was completely blown away. The stop motion animated short feature itself was completely amazing and the addition of the interviews and the many special features really made this DVD special. I asked Marc on Twitter if I could interview him for my blog and he kindly obliged:



EG: Can you give a brief synopsis of The Pit & the Pendulum (for those who aren’t familiar with the work by Poe) and what inspired you about this story to interpret it into a short film?

ML: In the film, as in the original story, a lone prisoner of the Spanish Inquisition is tried and condemned to a horrible fate, which he can only imagine based on the rumors of the Inquisitor’s particular brand of awful. While he’s locked up in the dark, he wrestles with hope and faith as his captors ratchet up their efforts to unhinge him.

I was inspired to do the film, initially, with a phone call from Ray Harryhausen’s agent! I was literally just wrapping up a series gig, and looking at a break of a few months (over the summer!) so making a short wasn’t really on the plan. Until I got “The Call”.

Ray was keen to see a small-scale production of The Fall of the House of Usher (a classic Poe story well worth a film, surely), but Susan Ma (Producer on the Pit & Pendulum, and my lovely wife) and I worked out some numbers and had to break the news to Ray this was just too massive a thing to wrangle with the time and available resources. So, I pitched The Pit and the Pendulum, thinking it’s only a few walls, rats, a large Pit and some flaming fireboxes…what could go wrong? Two plus years later, we finally wrestled the beast onto a DVD with a lot of extras.

EG: That’s amazing that Ray Harryhausen was involved in the production of the film! I grew up loving his movies and being a huge fan of his work. What was it like having him as the producer of The Pit & The Pendulum and how much involvement did he have in your process?

ML: Working with Ray Harryhausen on The Pit and the Pendulum was literally a dream come true. If someone had told me with a degree of seriousness this might be coming down the road, I’d have fallen off my chair laughing. It’s like winning the lottery, for me; and considering I haven’t bought tickets, it’s that much more astounding.

Ray’s involvement was very much on the creative side; he had approval on everything, as one might imagine. If the stuff was lacking, in his eyes, we didn’t move forward until we got his blessing. Susan and I wouldn’t have it any other way, really. Ray cleared the designs, script, even the crew; we sent him bios and demo reels of the folks we were planning to work with on the project, a lot of the folks I’d been working on other series and films with in the past. It was a pretty amazing bunch of folks hooked up for this, so I was totally confident this thing would look and sound great, regardless of how badly I did my job! Ray was definitely hands on, in the sense he had final say over everything we did on the production end.

EG: The animation used in the piece is traditional stop motion animation and your style, set design and color scheme perfectly captured the impending doom that Poe so accurately describes in his story. Why did you choose to utilize this method to tell the story rather than computer animation?

ML: I’m a huge fan of stop motion animation, and the illusion of the human eye that’s inherent in the process- visual trickery is a blast to pull off when done well. I thought the medium, theme; story and style would all play nicely together on this particular project. Thankfully, there are lots of folks that agree (Ray included), and it worked out. As much as I like working on CG projects (and I’ve done a few- series, films, commercial spots, etc, as both animator and director), I see the various techniques as tools, as a method of getting the most important part told, the story. Without a strong story, and strong characters, there really isn’t much that will save the project. Of course one can polish a brick to high degree of shine, but it’ll always be a brick. So, the way we wanted to tell the story and Ray’s involvement, really dictated how we approached the film and the use of stop motion animation. Truth be told, my angle, and part of my pitch to Ray, was to add certain CG elements and cutting-edge digital visual effects techniques to the film, adding a level of mystery, or ‘how did they do that?” to the mix. There are a few elements in the film that are completely CG animated, but produced to be seamless, so to tell the story and not bring attention to technique itself. I feel various techniques and tools, used properly, will enable viewers to forget about the fact they’re watching an animated film and allow them to become invested in the characters and story. Stop motion animation and CG visual effects can work brilliantly together, giving us a huge range of possibilities. Mixing the traditional, old school with the new; that’s where some very cool stuff happens.

EG: I know that the musical score was done almost completely virtually over the internet. How much of the film collaboration was done on site at your studio in Toronto and how much was done virtually using the internet? What was that process like?

ML: Thankfully, we had the great fortune of having an excellent composer, Philip Stanger, who is the bomb. He’s extremely talented, has many years of experience and is the most amazing musician. When I had first met with Philip, I showed him the rough cut of the film, and almost instantly, he had the basic tune. This was before I had even got my coffee cup to my lips! Amazing. He was attuned to what we were looking for, and is a huge fan of Poe and Gothic music already, that it was literally instantaneous for him. Really, the process couldn’t have been easier, from that point on.

Philip, aside from being a brilliant composer, is also extremely tech savvy; so as he was in London scoring The Pit and the Pendulum music sending digital files to Toronto for work by our mixer, John, who then would resend them back to Philip for further work. With the time delay between London & Toronto, they were essentially flip-flopping day to night, so there was no real ‘down time’ in the process. Things went very smoothly with the system, so we had the music quite quickly.

I didn’t get the final files until I was in the final mix session for the film, where I heard everything layered in properly. I was totally blown away. The entire score was produced using digital technology, sampling, etc, as we had a very limited budget, so there was no ‘live performance’ recording. All digital, all the time. Philip just worked magic.

EG: One of the unique things you did for marketing and promoting the film was you were very active on social media networking sites such as Twitter, Facebook, LinkedIn, YouTube, etc. How did you utilize some of these social media networking sites for the promotion of The Pit & the Pendulum?

ML: My experience with promoting stuff I’ve worked on was primarily the festival route, or sending a lot of emails to friends and colleagues. This being fairly limited in scope and breadth, I got very interested in seeing what all that I might be able to do with social networking, Web 2.0, etc. I looked around for resources and eventually found filmmakers using the latest online gadgets, tools and techniques to promote their projects. Some of these folks were doing brilliant things, really thinking outside of the box, and I was totally intrigued. I looked at their approaches, modified and adapted them for my own ideas, and went bananas teaching myself how this worked. Dealing with the various tools, sites, gadgets, widgets, etc, I managed to see what was working or not working, and re-prioritized to using just what I thought was getting the most response. Hence, YouTube, LinkedIn, Twitter, MySpace, et al. Of course these are like saying social networking is ice cream, and the above mentioned venues are like flavors, so I choose to use what I liked, found easy to work with, etc. By focusing on the various sites I can handle technically (and with the shallowest learning curve), I spent more time learning the ins and outs, and how to maximize the potential of each. This might sound abstract, but it really comes down to my finding tools I liked to use, learning how to use them to maximum benefit, and going bananas working them to promote the film. One of the best aspects is they are all free, have huge audience potential, and allow a back & forth between the filmmaker and audience. Sharing, forums, feedback, it’s all there, so it’s quite a cool way to push your film project along to a global audience. One great resource has been Lance Weiler’s workbookproject.com. Lance is a genius with this stuff, and has a track record to prove it. Once he started up the ‘Project, he’s also been attracting other like-minded folks from all over the indie film sphere, all of whom have been using social networking to benefit the promotion of their films. If Web 2.0 is on your mind as a filmmaker: run…don’t walk over there- you’ll be happy you did.

EG: Thanks Marc!

Please visit the official website for The Pit and The Pendulum website, to order your very own DVD copy of this great film.